Here to Serve you

Privacy Policy
Effective Date: 2025-04-11

1. Introduction

Gavel Law Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, particularly in relation to our SMS messaging services via Grasshopper.

2. Information We Collect

We may collect the following types of information from our clients:

• Contact details such as full name, phone number, email address, and mailing address.

• Case-related information necessary for client management.

• Communication records, including inbound and outbound calls and SMS messages.

3. How We Collect Information

We collect information through:

• Direct communications (phone, email, SMS, or in person).

• Web forms and service contracts.

• Legal consultations and client management processes.

4. Purpose of Collection and Use

We use collected information to:

• Schedule and confirm appointments, court dates, and consultations.

• Provide legal updates and case notifications.

• Manage client records in compliance with professional obligations.

5. Consent and Communication Policy

Example confirmation message:
“Thanks for signing up for messages from Gavel Law Group. Msg & data rates may apply. Msg frequency varies. Reply HELP for help, STOP to cancel.”

• Message and Data Rates: May apply based on your carrier.

• Message Frequency: Varies based on your case activity.

• Help Guidance: Text HELP for assistance.

• Opt-Out Instructions: Text STOP at any time to opt out of text messages from Gavel Law Group. No further messages will be sent.

• Re-subscribe: Text START to opt back in.

• Opt-in Process: All opt-in forms include a required checkbox for explicit consent.

We do not share, sell, or transfer mobile opt-in data to any third party for any reason.

6. Data Sharing Policy

We do not share, sell, rent, disclose, or transfer consumer data or mobile opt-in data to any external organization under any circumstances—regardless of business need, vendor relationship, or marketing intent.

All client data is used strictly for internal operations and legal communications.

7. Opt-Out and Access

To opt out of SMS communications, text STOP at any time.
You will receive a confirmation:
"You have opted out of Gavel Law Group alerts. No further messages will be sent."

To update or access your information, contact us at:
📧 info@theglg.ca
📞 +1 416-848-4574

8. Security of Information

We maintain appropriate physical, technical, and administrative safeguards to protect your data from unauthorized access, loss, misuse, or alteration.

9. Policy Updates

We may update this Privacy Policy periodically. All changes will be posted with the new effective date on this page.

10. Terms and Conditions

By opting in to communications from Gavel Law Group, you acknowledge and agree:

• You are authorized to provide the phone number submitted.

• You consent to receive legal-related SMS messages.

• Message frequency depends on case activity. Msg & data rates may apply.

• Text HELP for support or STOP to cancel at any time.

• HELP Response: “Gavel Law Group support: Call +1 416-848-4574 or email info@theglg.ca.”

• No guarantees are made regarding delivery speed or message availability.

• Gavel Law Group is not responsible for delayed or undelivered messages.

11. Contact Information

Gavel Law Group
1000 Finch Avenue West
North York, Ontario M3J 2V5
Canada
📞 +1 416-848-4574
✉️ info@theglg.ca
🌐 https://theglg.ca
🔗 Policy URL: https://theglg.ca/industry/privacy-policy-(2025)